OMAAS TECHNOLOGIES LTD · MANAGED IT SUPPORT
Focus on your business.
Let us support your technology.
From cybersecurity and Microsoft 365 to Adobe software support, helpdesk assistance and cloud management, explore professional IT support for businesses in Nigeria.
Monthly guide prices in Nigerian naira. The final scope and quote depend on your requirements.
CHOOSE A STARTING POINT
IT support that grows with your business
Tell us about your team, devices and technology. We will discuss the right package and confirm what can be delivered in your location.
01 · ESSENTIAL SUPPORT
Starter IT Support
Micro businesses · 1–10 employees
₦75,000 – ₦150,000 / month
Professional IT support without the cost of hiring a full-time IT technician.
Services
- Remote IT support during business hours
- Email and Microsoft 365 support
- Antivirus management
- Monthly system health checks
- Software installation and updates
- Basic cybersecurity awareness training
- Monthly IT report
Response time targets
Critical: Within 4 hours
Standard: Within 24 hours
Ideal for
Retail shops, consulting firms, startups and small professional services businesses.
Enquire about Starter IT Support ↗02 · GROWING TEAMS
Business Care
Growing SMEs · 11–50 employees
₦250,000 – ₦500,000 / month
Your outsourced IT support team, focused on keeping your people productive and secure.
Services
Includes the Starter services, plus:
- Unlimited remote support requests
- Microsoft 365 administration
- User account management
- Cloud backup management
- Endpoint security monitoring
- Network and Wi-Fi support
- Device inventory management
- Quarterly cybersecurity assessment
- Staff cybersecurity training
- Priority helpdesk support
- Monthly management review meetings
Response time targets
Critical: Within 2 hours
Standard: Within 8 hours
Ideal for
Schools, financial services firms, real estate businesses, logistics companies and NGOs.
Enquire about Business Care ↗03 · ADVANCED SUPPORT
Enterprise Plus
Medium-sized organisations · 50+ employees
₦750,000 – ₦2,000,000+ / month
Enterprise IT management, security and strategic technology guidance at an agreed monthly cost.
Services
Includes the Business Care services, plus:
- 24/7 monitoring and alerting
- Dedicated account manager
- Advanced cybersecurity protection
- Security Operations Centre (SOC) oversight
- Microsoft 365 and Azure management
- Disaster recovery planning
- Business continuity planning
- Server and cloud infrastructure management
- Vulnerability assessments
- Compliance and audit support
- Executive IT strategy sessions
- Unlimited support requests
- Onsite support visits, where applicable
Response time targets
Critical: Within 30 minutes
Standard: Within 4 hours
Ideal for
Manufacturers, banks and microfinance institutions, healthcare providers, larger NGOs and multi-location businesses.
Enquire about Enterprise Plus ↗Organisations with 50 employees can discuss either Business Care or Enterprise Plus, depending on their needs.
CLEAR SCOPE · CONFIDENT SUPPORT
What happens next?
- Tell us about your business. Share your location, number of users and devices, and the support you need. Please do not send passwords or sensitive information.
- Review your requirements. We will discuss your systems, operating hours, security needs and any onsite requirements.
- Agree the service. We will confirm availability, responsibilities, the final price and service terms before work begins.
Prices are indicative monthly ranges. Response times are targets for an initial response, not guaranteed resolution times; coverage hours, issue severity and escalation will be confirmed in the service agreement. Monitoring, SOC oversight and onsite visits are subject to confirmed capability, location and agreed arrangements. Third-party software licences, subscriptions, cloud usage, hardware, taxes and travel costs are subject to the quote. Unlimited requests remain subject to the agreed scope and fair use.
Microsoft 365, Adobe, Azure and other products remain subject to their providers’ licence terms and availability. Any required authorisation or specialist delivery arrangement will be confirmed before service begins.
Request a tailored quotation ↗